This Privacy Policy explains how Hamara Publications (“we”, “us”, “our”) collects, uses, discloses and protects the personal information you provide when you use the website hamarapublications.com (the “Website”) or purchase our products. We are committed to ensuring that your privacy is protected.
1. Information We Collect
We may collect the following information:
Your name, email address, phone number and postal/shipping address.
Order details and purchase history.
Information you provide when you contact us or submit a form.
Technical information such as your IP address, browser type and pages visited, collected through cookies and similar technologies.
We do not collect or store your payment card or banking details. Payment information is handled directly by our payment partners.
2. How We Use Your Information
To process and fulfil your orders and deliver products to you.
To communicate with you about your order, respond to enquiries and provide customer support.
To send you updates about new releases or offers, where you have agreed to receive them.
To improve our Website, products and services.
To comply with legal and regulatory obligations.
3. Payment Processing
Payments on our Website are processed by third-party gateways, including Razorpay and PayPal. When you make a payment, your information is shared with these providers solely to complete the transaction, and is handled in accordance with their own privacy policies and applicable security standards (such as PCI-DSS).
4. Cookies
A cookie is a small file placed on your device to help the Website function and to analyse traffic. You can choose to accept or decline cookies through your browser settings. Declining cookies may prevent you from taking full advantage of the Website.
5. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted service providers who help us operate our business — such as payment gateways, shipping and courier partners, and email service providers — only to the extent necessary to provide their services, and under obligations of confidentiality. We may also disclose information where required by law.
6. Data Security
We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting or reporting requirements.
8. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent to marketing communications at any time, by contacting us using the details below.
9. Links to Other Websites
Our Website may contain links to other websites of interest. Once you use these links to leave our site, we do not have control over that other website and are not responsible for the protection and privacy of any information you provide while visiting such sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
11. Children’s Privacy
Our Website and products are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
